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Responsibilities:
- Assist with onboarding process in terms of laptop preparation, setting up email, and activating access card
- Design, monitor, analyse, and troubleshoot IT systems
- Support and perform desktop-level of troubleshoot via remotely, telephone, and email
- Manage documentation of warranty claims and licensed software and domains
- Ensure the day-to-day operation of IT infrastructure, network system, and office administration runs smoothly
- Provide technical support to outlets such as installing and configuring computer hardware, software, system, network, printer, door access, scanner, and CCTV
- Liaise with IT related office equipment suppliers such as hardware, software, and system
- Perform other related duties/ tasks as assigned by superior/ management
Requirements:
- Must possess at least a Degree in Computer Science/ Information Technology or equivalent
- Minimum 2 years of work experience in the related field
- Able to work in a fast-paced environment
- Good interpersonal skills and proven ability in troubleshooting and problem-solving
- A valuable team player, responsible, committed, and able to work independently
- Computer literacy, knowledge of hardware and software management, experience in PC troubleshooting, IT networking, email configuration, firewall, and web development
- Computer literate with good command of both written and spoken English and Malay
- Confident, proactive, able to work under pressure and meet tight deadlines
- Possess own transport and willing to travel
Job Type: Full-time
Salary: RM2,000.00 - RM2,300.00 per month
Schedule:
- Fixed shift
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